- Army Europe Libraries
- Frequently Asked Questions
How do I become a library cardholder?
Stop by the library and register for your library account. You will need a Military or Civilian ID card.
How can I get to the library website?
Go to the Army Europe Library Web site and log in. www.library.eur.army.mil. Click on "get a PIN" under My Account. Enter your e-mail address and submit. Check for an e-mail with a link to set your PIN. You must have an e-mail address that you provide to the library. If you do not have an e-mail address, ask the library staff.
May I check out books, movies, and CDs together?
Yes, you may borrow books, CDs, DVDs, audiobooks, and video games at the same time, but with different loan periods.
For how long may I check out items?
The loan period depends of the material type.
Books, CDs and Audiobook: 3 weeks
DVDs: 1 week
How can I order items from other libraries?
You may ask the Library staff for assistance in placing holds. You may also place them yourself from any PC or mobile device once you have registered for access to your account.
What happens if I lose a library item?
When a patron is responsible for losing an item, only the owning library may determine if the item must be replaced or the loss is waived. If the item is to be replaced, the transaction will take place with the owning library. In accordance with AR 735-17: Accounting for Library Materials, compensation must be made for lost or damaged library materials. Army libraries are not authorized to accept monetary compensation for the lost item.
Can you download E-books to your phone or tablet?
Yes! It's possible to downloat to both your phone and your tablet! The library offers several collections of downloadable audiobooks and eBooks. The Army Digital Media Library has step by step instructions and troubleshooting. Click on MyHelp! at http://army.lib.overdrive.com
How can I download e-books, e-audiobooks, or e-magazines to my phone or mobile device?
First, register for a library account. Then set up access to the library website and your account. Find the "Download now" icon and choose a vendor. You may need to register with each vendor and you can use the same information as with your library account.
How can I help my children succeed in school?
Regular visits to the library to check-out books will encourage them to love reading. Reading together is the best way to raise a reader. Reading skills are critical to academic success and life-long learning.
Customer Safety Guidelines
The SHAPE International Library is open with reduced hours for pick up and drop off only. Instructions for ordering books can be found here. InterLibrary Loan service of materials among Army Europe Libraries is currently suspended. Online Resources are still available. If you wish to set up an account or need help with an existing account, please email email@example.com.